Ember Chat connects businesses with their customers through dedicated, real-time chat — built for support teams that need fast, reliable, one-on-one conversations with the people they serve.
Direct one-on-one support conversations between customers and active support agents.
Passwordless sign-in via one-time verification codes sent by email or SMS.
Instant delivery, read receipts, and presence so conversations feel immediate.
Last updated: September 2026
When you create an account or use Ember Chat, we collect the information you provide directly — such as your name, email address, or phone number — along with the content of the chat messages you send and receive through the platform, and basic device/usage information needed to operate the service.
We use this information to operate the messaging service, authenticate your account (including sending one-time verification codes by email or SMS), connect you with support agents, and improve reliability and security of the platform.
We do not sell your personal information. We share data only with the service providers that help us run Ember Chat — for example, our email and SMS delivery providers, solely for the purpose of delivering verification codes and account/service notifications.
You can request access to, correction of, or deletion of your personal data by contacting us at support@messangers.app. SMS notifications can be stopped at any time by replying STOP to any message you receive from us.
Questions about this policy can be sent to support@messangers.app.